If you have any issues, please let us know as soon as you can. If it is not very urgent please wait until 8-5 on Monday to Friday or if you want to email us, please email Alicia@elginrents.com. If it is urgent, you can reach Alicia 24/7 at (224) 281-5878 or Andrew at .
If Alicia or Andrew are unavailable, they will call or message you back as soon as possible, we rarely take over 3 hours to call someone back. We will do our best to get back to you as quickly as possible. If you are a current tenant and have an emergency issue and can not reach Alicia or Andrew we will get back to you shortly. You will find that in your information package or an update letter.